Monday, February 19, 2024

Qualified, Certificated, and Accredited imposters

Feelings of imposterism are commonly associated with feelings and thoughts that “we’re simply not good enough” – and there are lots of ways through which people generally try and manage these.

But most of these advocated approaches tend not to involve people engaging with formal study or learning, in pursuit of ultimately gaining a recognised qualification of some type, with which they might then beat their inner imposter over the head with.


I’ve also noticed that although feelings of imposterism can surface in any of us, in any role, and at any time in our lives, it seems to be more concentrated were people have roles with higher levels of responsibility – yet part of the gaining such roles is, in part, based on evidenced learning on the part of the candidate, in the form of increasingly higher levels of certificates and accreditations (which are supposed to be proof of our abilities to undertake such roles and tasks).

And this is odd because feelings of self-doubt can often be rooted in our feeling we lack sufficient knowledge or experience in a subject field – something which qualifications are surely designed to offer us? So what’s going wrong in our current structured learning pathways not automatically resolving the tension in how we believe in ourselves after being awarded our shiny new certificates?


I wonder if it may be to do with the fact that courses which offer us a route to gaining a recognised qualification aren’t often that connected to how well we feel we can subsequently do our jobs?

The process of accreditation is usually based on a learner being able to evidence that they’ve gained knowledge and been able to apply that knowledge in a given situation. And the criteria by which they are assessed in doing so are linked to overarching national standards.

But having created accredited programmes (and been through a fair few) myself, there’s something that I realise has been missing in all of them: there’s no standards or frameworks about how we as learners are reflecting on, or building, our confidence in the subject matter. There are no prompts for how we emotionally feel about the knowledge and how we might be subsequently using and applying it. And without those tools to help us relate to our learning through our feelings, as well as our intellect, qualifications don’t help us in any meaningful way
in challenging feelings of inner doubt.

And perhaps this is why most of the guidance out there about how we can try to approach managing feelings of self-doubt don’t often seem to promote a person committing to a programme of formal certificated learning as a way to bolster their self-esteem and belief?

So – in summary: just because a person is qualified, doesn’t mean that they’re automatically going to be any more confident in their role; and if you’re supporting someone through a course of learning, try and help them to explicitly consider how their confidence and self-belief in themselves is being bolstered and enhanced through the new knowledge they’re getting. It may help us all to beat those inner imposters collectively better over the head…

Thursday, February 8, 2024

why some people don't want to banish their imposter syndrome

Some people will be aware that I wrote a book about imposter syndrome, which turns out to be a bit like marmite: some love it, whilst others have uninvited me from speaking at events because of it.

The central idea in my book is that, after looking at lots of research papers and studies, and evidences from various places and sources, I don't think imposter syndrome is what most people say and think it is. 

(SPOILER - it's actually part of what it means to be a human being, helps keep us safe, and can act as a superpower in our work and lives).

But something that struck me as I waded through all the published research materials about it was a recurring thought: 'if all the evidence and research keeps showing this thing isn't what people say it is, then why does it seem that so people say they feel they have it, and it's negatively affecting their lives?'

Perhaps part of the answer could be that imposter syndrome is an illusionary truth - something that, because we've heard lots of people talk about it in the same way, we accept as being true without questioning it. Just like the 10,000 hours rule, breakfast being the most important meal of the day, etc. 

But I also wonder if it may also be to do with it being a 'label' which, in being external to a person, makes it easier to validate a lack of motivation or desire to progress on their part? (And so we fall victim to a self-fulfilling prophecy - best articulated in the armed forces through their adage of 'if a soldier thinks they'll die in battle tomorrow, they'll probably find a way to make it happen'.)

Suffering with 'something' can make it easier to justify not pushing ourselves to grow - but in doing so, we create a fake 'safe space' for ourselves, which only serves to limit our potential, and the lives we might otherwise be living.

As Baz Luhrmann once observed - "a life lived in fear, is a life half lived."

Wednesday, January 24, 2024

time to ditch the fetish of becoming a 'financially sustainable' business

In a social/networking session with fellow freelancers I was part of recently, a recurring theme amongst my fellow self employed, who are in their first few years of trading, kept coming up - namely a desire to become 'sustainable' (aka creating a pipeline of assured regular work).

Let's quickly clarify something about this - this isn't unique to freelancers.

While most businesses make it through their first year, most won't make it past 3. 

This 3-year threshold is possibly why, if your business makes it past 3 years, it's officially recognised as being financially sustainable:,Year%20Three,three%20years%20in%20the%20distance.  

However, within 2 years of reaching this magic milestone, 20% of these 'sustainable' businesses will then have had to close their doors for good... Just because you've made it to 3, doesn't automatically mean you're set for life.

So - if all businesses equally struggle to keep going (regardless of it they're large or micro), why do we keep chasing the dream of reaching a promised land of 'being financially sustainable'? The data referenced above shows this will never happen - but that's surely to be expected when you remember that markets, people, and fashions, etc keep changing all the time around us (so what we once thought everyone would want to buy, is now an anathema... disposable plastic cutlery, anyone?).

Surely it would be better to ditch the expectation of reaching a goal that's always going to be unachievable, and instead reframe our language and ambitions to something more realistic and honest: maybe something to do with cash reserves, and how long we can run for if we suddenly run out of paying customers (which would reduce the threat of facing imminent eviction from our homes, and therefore go a long way to helping our peace of mind and achieving a healthier state of mental well-being...).

Wednesday, January 17, 2024

When is a community not a community? (or, am I an Albatross?)

As freelancers and small business owners, there seem to be constant exhortations for us to be part of a community. And I recognise the various benefit of being part of such peer networks, having invested time, emotion, money (and even professional reputation) in many over the years.

But over the years, despite having been part of many 'communities', I'm starting to wonder if I'm accidentally having an 'albatross effect' on them, as they all seem to 'die' after my being involved with them..!

However, this post isn't about me suggesting I'm a potential jinx, but rather to ponder how the ending of a self proclaimed community might reveal just how far it really was ever a real community to begin with:

Of the gravestones raised in memorial in this post, I'm going to immediately discount Micro Biz Matters Day (which I was a keen supporter of, sometime roadie, and occasionally part of the line-up for), which was staged every year for 8 years, because it never presented itself as a community but rather as a part of a wider campaign that's been championed by Tony Robinson - and campaigns all have a natural life, and the small teams who lead them rightly decide when it's time to move on to the next thing.

In contrast, the other 2 examples are worth lingering over:

Freelance Heroes (FH) was created in 2016 and referred to itself as a community for freelancers - and indeed, created lots of things to facilitate such a sense and practice of community, inspiring many other freelancer communities to coalesce in response to their mere existence: from it's original Facebook group, conferences were added, chat forums introduced, twitter hours with member of the community being invited to lead and manage them, 'featured freelancers' profiled (published interviews and youtube lives), peer learning sessions by member for members, a virtual library of books written by its members, and optional paid subscriptions (with additional pirkx). 

But at the end of 2023, it was suddenly announced by email that FH would imminently be being closed, and all of its associated artefacts and IP (website, forums, blogs, etc) would be being taken down.

Reasons were given about financial pressures, and people's capacity etc, and while there's plenty that FH can be proud of having achieved and influenced, for a body that presented itself as being a community, the upset that many expressed in the immediate wake of the announcement is possibly based on all of us feeling we were part of just that: a community. That the owners of that community seemingly hadn't trusted or respected us enough to share that there may be tough decisions to be taken, or to try and engage us all in conversations about possible succession and legacy options, maybe helps to explain how and why so many people were upset by the announcement - after 7 years of feeling we were part of a community, we suddenly realised that we never were in any meaningful way when it came to the big important decisions about us.

And more recently, the Good Business Club (GBC), established 6 years ago has suddenly made a similar announcement about closing up in the next few weeks - a shock decision that's seemingly come out of nowhere after years of all us members of it being encouraged to be actively involved in leading and developing activities and initiatives for the benefit of the wider community of its members. So again, I'm left wondering, how much of a community were we really being allowed to be, if we can all be disbanded by a discretionary decision of the founders of it?

Importantly, for context, I think there's a lot of things that have been going on behind the scenes at GBC which are highly charged and emotive in leading up to this apparently 'out of nowhere' announcement - based on the official statement of its being wound up seemingly contradicting itself: 

(1) The founder opens by saying that they are stepping down from running the GBC after a tough professional and personal year (but no sense yet of this spelling the end for the GBC, as they'd always clearly managed their personal role and identity as being separate and distinct from that of GBC); 

(2) it's then immediately stated in a bold heading that the community will continue; 

(3) but it's then clarified at the very end that all the forums, websites, and membership fees will be cancelled and ended in the next few weeks (and we're signposted to another paid 'community' we can join instead - which costs 25% more). So actually, despite how this statement began, it really is a 'so long and thanks for all the fish' goodbye to all of it.

All of this leaves me wondering and feeling if its really worth my investing time, energy, money, and emotion into any self proclaimed 'community', when at any time, a small group of people within it can suddenly pull the plug on it all with no warning or notice (as added embarrassment in both instances, I'd been actively working on developing new strategic partnerships for FH with other national sector bodies on their encouragement and with their full knowledge, when their announcement was made with no prior warning - so first I knew of it, was also when the contacts in other bodies I'd been speaking with also found out. And a week before GBC announced its closing, the leaders of it had approached me to talk about my developing and running events and initiatives in the community's name). 

Maybe all these self-proclaimed 'communities' we see out there, aren't really communities at all, if the people who make them up are never actually trusted with hard truths or realities about looming difficult decisions facing it, nor given opportunity to step up and help to mitigate challenges that it may be being faced with?

What I'm taking from these knocks (there have been others over the years - I'm just reflecting on the most recent ones in this post), is that in the future, any group that presents itself as a 'community' and invites me to join, will get a bit more of a due diligence on my part to see just how far it really is a community, or it's actually just a club controlled by a selected few that would actually just like my money to help keep their idea going. And at any moment, the 'rug may be pulled out from under our feet' without warning, and we all find ourselves back in this stage of shock and disbelief about what's happening.

Finally, I'm aware that some people who may read this post will find it hard and painful, because they were part of the leadership teams for these communities, and so will naturally feel a sense of responsibility for how the ending of these groups played out, despite their best efforts and intentions.

This post isn't meant to be any smear or indictment of their character, but an opportunity for me to grieve these wider groups' passing (moving through the stages of denial, anger, bargaining, depression, and acceptance), and to reflect on the manner in which the process has been managed has on me for how I approach similar things in the future. Very often when 'communities' end, there's an outpouring of encouragement and support for those that made the decision and had bee the figures heads in leading/founding them (and rightly so), but rarely an opportunity or space for those of us who were part of them to reflect on what their ending means for us.