

Often, as professionals and support providers we assume that what we deliver and offer has to be highly technical and detailed when sometimes simple cartoons will suffice – cartoons ensure that everyone understands the issue, everyone is involved and somehow, in being a cartoon, its disarming and so people more likely to at least pick it up and start to engage with it as they see it as non-threatening even if, as with the DTA guide, it ends up telling you that your ship is sinking fast and you've no lifeboats left!
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