Wednesday, January 24, 2018

based on official statistics, my support to enterprise is far better than what the government pays for...

Business support comes in all sorts of forms, in all sorts of places, and from all sorts of people.

But the question that all entrepreneurs face when navigating the options out there, should be "is it any good?"
And there are all sorts of ways in which you can start to consider the quality, validity, appropriateness, (and even legality!) of the support you find and the advice you're offered through it:

- what qualifications does the person have? (but as I've shown before, a qualification is only an assurance that the person has been taught something, it's usually no indication of how knowledgeable or competent they actually are...)

- what recommendations have others made about them? (but again, I've evidenced how you can't trust any such endorsements a person may have received...)

So what's left? Well, how about statistics relating to performance? After all, it's how the success of any contract or project is usually considered, and the government's flagship business support programme, the growth hubs, are regularly applauded on the basis of these.

But the latest published self-congratulatory statistics about the performance of these growth hubs suggest that they may not actually be that great in practice, and when I compare my own performance against theirs, I seem to come out in a far better light:

Growth Hub - only 5% of all businesses who contact them actually get some 'real' (in person) support
Me - only about 5% of people who contact me by websites, social media, email, or phone don't get the opportunity to have a 'real' (in person) contact and support

Growth Hub - 87% customer satisfaction
Me - 98% customer satisfaction

Maybe this is why I was named as one of the UK's top10 business advisors by Government, and have a trophy cabinet of national and international awards, and the growth hubs don't?
Or maybe it's a case that there's are lies, damned lies, and statistics...?

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