Wednesday, August 28, 2024

too many badges for my own good?

Anyone who's seen the opening page of my impact report this year, will have been overwhelmed by the number of logos of bodies that I'm a signatory to/accredited by (and this doesn't include the even longer list of professional memberships I have!).


There's a story behind each one as to why I specifically made the effort to be able to show it off next to my name (in time, cost, and energy) - but none of which are to do with it helping me to win work (my feedback from clients is that they've never been interested in this type of thing when it comes to deciding who to commission to support them).

And I'm wondering if there's therefore a parallel here with the various accreditations, honours, and recognitions that I have in the form of the tins of 'alphabet soup' that I can arrange either side of my name - they've similarly never impacted on the work I've won, and if anything, most of the groups, communities, and people I work with find them a turn-off...



But I'm proud of these recognitions from different bodies as to how I conduct my business, and the impacts it creates (otherwise they wouldn't have accepted my applications to them), so don't want to completely hide them away... which leaves me wondering what the right balance is in shouting about them: both for the value of what they represented, and that they've endorsed me as being 'alright' by their standards.



If you're curious about any of these 'badges', etc, see below for the links to each: 

Organisation of Responsible Business

Charter for Inclusive Entrepreneurship

Prompt Payment Code

Good Business Charter

Fair Tax pledge

Armed Forces Covenant

Co-operativesUK

Social Value UK

Institute of Small Business and Entrepreneurship (ISBE)

Voluntary Sector Studies Network (VSSN)

UK Society for Co-operative Studies

Locality

Better Business Network (BBN)

Federation of Small Businesses (FSB)

Royal Society for the encouragement of Arts, manufactures, and commerce (RSA)


Wednesday, August 14, 2024

Shakespeare, Einstein, and now me - how imposter syndrome has been understood and managed through the centuries

After I accidentally wrote and self-published my book about imposter syndrome, I found that people started to want to invite me to guest on their podcasts to talk about it - and rather than see this as an opportunity for some additional promo (although that never hurts, right?), I saw it as an opportunity to reflect on my research and ideas afresh, from new critical perspectives.


Recently, this saw me conversing with fellow RSA Fellow Dr Nia Thomas, on her Knowing Self, Knowing Others series - you can 'listen again' to the whole episode here: 

https://podcast.knowingselfknowingothers.co.uk/2031015/15446370-73-unraveling-impostor-syndrome-self-doubt-and-personal-growth-with-adrian-ashton



And she's also taken out some snippets about how to rob banks, the risks of lemon juice, etc that came up during our conversation on her TikTok channel here:

https://www.tiktok.com/@knowingselfknowingothers 


But for those who would rather have the main headlines from it - my listening back highlighted how 'imposter syndrome':

  • can act as a form of protection - both for ourselves, and others;
  • is sometimes weaponised against us by others for their own agendas and aims;
  • has emerged as a social construct, and as such can usually be more limiting than helpful;
  • is linked to a wider conspiracy theories;
  • and is a truth illusion: not only with reference to its own origin story, but also in how this 'illusion' is subsequently being perpetuated...

I also found myself referencing Shakespeare (for his guidance on how we balance our understanding of our own self, with not becoming paralysed with what we start to recognise and realise), and Einstein (for how he managed his own feelings of imposterism) - which shows that these feelings aren't new and were otherwise waiting to be discovered by Clance and Innes in their 1970s paper, but that we've perhaps simply started to get better at having the vocabulary to talk about more, and to recognise how they interconnect with our wider selves and others.


If you're interested to see how Nia's own reflections on our conversation pulled out different themes and prompts, you can check out her blog post on it here: 


I also talked about why it is I sometimes feel uncomfortable walking into a room full of women, but you'll have to listen to the podcast for the answer to that tease...


Monday, July 29, 2024

you'll never look at a shopping trolley in the same way again...

I was recently invited to guest on the ValuesJam podcast, to reflect on the value of Generosity (which wasn't chosen me, or the series' host, but rather by the universe, after I chose the number '42' - if you want to know more about that tangent, you'll have to listed to the episode!).

As a quick reference point, 'values' are those things that are most important to us in informing how we try and act, view the world and others, define ourselves by, and how we prioritise our decisions.  

The show takes the format of using the ValuesJam card deck, to explore and understand how different values manifest, impact, and can be harnessed to create better understanding between us all (as a group of people trying to share the same planet).

So, after drawing the Generosity card, we started to share stories around the card's prompts. 

You can get the full episode here:

https://youtu.be/MwHkwP0_3Z0?si=lFfRmZ78HmfNI4Bk


But as a brief synopsis of what I took from listening back to it, the themes that we seemed to keep returning to through the discussion were:

  • how negative motivations can create public good through the lens of values;
  • how talking about values can resurface hidden and lost memories;
  • the need for crazies if we're to see movements for change not only start, but also 'take'*;
  • how we usually recognise a value more, the more we practice it.
And naturally, my props were never far from appearing on camera - this time, it was the turn of a rubber duck, safety googles, and a trumpet that each seemed a natural artefact to highlight an idea or argument we found ourselves making and exploring...


Overall, we agreed that being generous is a risky business for people to be, and if you listen to the full episode, you may never look at shopping trolleys in the same way again, after we found ourselves constantly returning to them and the influence they create on other people's behaviour as well as our own...


Saturday, July 27, 2024

how to find out how much people really respect you...

I've blogged in the past about how difficult it can be to take 'time off' as a sole trader/freelancer - something that various studies also highlight:

  • 1 in 4 of us aren't able to take any holiday at all, and of those of us that are able to, about half have to take work with them;
  • and this isn't because we're all greedily trying to cash in, or we're workaholics, but because unlike our counterparts in salaried employment, we're not entitled to the nearly 6 weeks paid time off that they can claim for holidays.  If we take time off, we get no pay;
  • and all of this is further compounded by my also being one of the nearly 500,000 self-employed/sole traders who are also unpaid carers, and so already earning less money than those that aren't...


So it was with mixed emotions that I prepared to be away for a week with my wife recently - roving around caves, forests, and fields in Devon and Cornwall. And as this has been the first time we've been able to take a holiday together for about 5 years, was 'quite important'. 

In recognising this, I made effort to contact various clients, project managers, associates, etc in advance, to alert them to my being away - partly to help manage expectations, and also to try and best protect this time away.

Most people I contacted acknowledged and wished us both a restful and enjoyable time. A mark of the respect and strength of relationship I'd built with them. Or so I thought...

While I was away, I had to respond to no less than 13 arising issues, all from different bodies, people, and groups whom I'd already informed of my being 'out of office'*. These ranged from local groups, to collaborators with whom I'm working on joint projects with, to infrastructure and national sector bodies.

And none of these messages referenced the senders' awareness that I was taking a holiday at the time they were sending them, nor that they were able/happy to wait until my return - in fact, nearly all needed responses urgently (so a good job that I was able to wander around early in the mornings before my wife rose for our adventures of the day, to find signals for my phone and quickly send acknowledgements, replies, and clarifications to nearly all of them).


Now, the above could be read as an encouragement that I'm fortunate to have these relationships and work at all, but it's also been said that a mark of respect is how far people will act in ways you ask them to - and in light of the above, I can't help but start to wonder how far my experience is illustrative of either people not being respectful of me, or it's a wider issue about freelancers and sole traders in general not being respected?

My hope in sharing this 'rant' isn't to shame any of the above (after all, there are always at least 5 sides to every story, and we'll never be aware of most of them), but to try and open up opportunities for conversations with others to test the above question: is it easier to have your holiday protected and uninterrupted if you're employed (and so have legal rights and protections for your time off), or are freelancers and consultants not thought of as being equally valued in how they're treated by clients in comparison with how said clients would treat their employed staff for the same circumstance (taking holiday)?

If it's the former, then it's another sign of how unjust the law is in treating the self-employed as a lower class of people in not recognising or affording them the same protections and rights as people in other forms of employment are entitled to. And subsequently, the damage this is doing to the 4.3 million of us in the UK who work in this way.




* Yes, dear reader, I could have simply ignored them all until I got back to civilisation - but to do so, would have meant a higher level of stress on my return when I opened the inbox to find torrents of conversation threads marked urgent and whose deadlines had already passed and therefore my needing to get involved in dealing with the unexpected 'fallout' from these (and which would have further compounded our coming home to find the bathroom leaking into the hallway...) - thus negating all of the benefits of taking time away.

Links - 

https://www.crunch.co.uk/knowledge/article/holiday-when-self-employed-get-away-with-getting-away 

https://www.simplybusiness.co.uk/knowledge/articles/2023/05/can-i-get-self-employed-holiday-pay/ 

https://thirdsectorexpert.blogspot.com/2023/06/being-all-things-to-all-people.html 

Saturday, July 6, 2024

blending running a business with being a carer

picture of large pink pineapple
Earlier this year, I found myself back in the Atomicon-verse (for those that don't know, it involves oversized pink pineapples, lots of freelancers getting giddy, and a strict 'no selling' rule). 

Most people involved in it seem to focus on the main day speakers, and the chance to hang out with people they normally only get to share a zoom screen with. But I've always found that the most encouraging, powerful, and useful part of it for me are the 'roundtables': hour-long on-line spaces in the weeks running up to it, hosted by people coming to the event, to share, reflect, and explore a range of self-chosen topics.

Last year, I was fortunate to be invited to lead one of these round tables, on the topic of being an unpaid carer and small business owner (see the write up from that here) - and this year, the ever upbeat Liz & Mike Cole were holding a space on how to approach 'blending' these 2 identities.


It saw a small group of us convene on screen at the appointed time, to initially offer mutual encouragement through each sharing a (very) small part of our story in how we'd come to gain our caring roles, after we'd already established and were running a business; and some of our struggles in reconciling often competing demands on us this leads to.

This also highlighted just how diverse caring roles can be:

- being a parent to young children

- being a foster carer

- being single parent, following the loss of a spouse

- having neurodivergent children (both young - of school age, and older - in their 20s)

- nursing a spouse through significant illness

- having elderly parents who struggle to live independently 


But we didn't focus on how we supported ourselves in these roles (as happened in last years' round table); our conversations instead explored how we can be more open about having a caring role, with our clients. 

This is because all of us identified to some extent with the concern that as freelancers and small businesses, clients buy us in to fix their problems - if they learn we also have caring responsibilities, which may mean we have to delay or defer working on their project, then they're more likely to pass us over for the commission. 

Several options and ideas emerged through these reflections together, and I've summarised them below, in hopes that they may be of encouragement and support to other unpaid carers in similar circumstances to us:

1) mapping the skills we've developed as unpaid carers, against the offers we can present to clients, to highlight how these responsibilities can offer us additional 'superpowers' in what we can offer them in turn;

2) highlighting the value and impact we've delivered to other clients whilst also having caring responsibilities, to challenge prejudice and bias on their part (however unconscious it might otherwise be);

3) pro-actively offer clarifications about our working practices to manage expectations, as part of our terms and conditions, as a means of 'positive disclosure';

4) referencing external research to validate the assertions we're making about all of the above with regards to our ability to deliver proposed projects.*


This isn't the first time that I've invested time in considering and exploring how to be more open with the world and clients about what it means for me to be an unpaid carer, and how this affects my working life - I had the opportunity to raise the question at an 'expert hot seat' session last year. However, in that instance, I felt rather disappointed with the response from the 'global experts' (who didn't have experience of caring roles themselves). Their suggestion was simply "Tell the client at some point, but don't make it a 'first date conversation' topic. If the client doesn't understand and isn't supportive, then you probably wouldn't want to work with them anyway". But that somehow misses the point of recognising that about 80% of the self-employed are already in poverty (before we add in the impact of being an unpaid carer, and the financial penalty we pay because of this), so we can't always have the luxury of being picky and choosy over the types of clients we work with...

Perhaps this divergence in experience can be attributed to the adage that those with the affected experience are best placed to know how to best respond to it? But as last years' round table on this topic highlighted, we seem to have precious little opportunity to currently do so, so I've very appreciate of Mike and Liz to have hosted the space, for us, and for everyone who was part of it on the day.


* There's not much of such research out there at the moment, but following last years' round-table on the subject, ipse and other national sector bodies have subsequently gotten interested in this topic (given that it's been identified there are about 500,000 of us!), so there should be more evidences hopefully emerging soon...  


Tuesday, June 18, 2024

editors, proofreaders, and imposters...

After accidentally writing a book about imposter syndrome a couple of years back, I find that I keep being approached by people to speak about it at their events, or as a guest attraction for groups that regularly meet together (which is nice).

I've written these up where they've happened in the past, but am not afraid to admit feeling a little trepidation for the most recent 'gig', as it was with the Berkshire Chapter of the Institute of Editing and Proofreading (so a screenful of people who know how a book is supposed to look before it's published...). I'm not sure how well I would have braved such an apparently august body of professionals, were it not that I'd been invited by Louisa Ellins - not only a fellow BF'er but also equal recipient of the Non Employee of The Week award.


At the outset, some members of the chapter kindly shared the impacts that listening to the 'gremlin of doubt' (how I describe our inner imposters manifesting) has had on them - and whilst these were largely in keeping with what others have shared in comparable events, it was highlighted how it robs us of our confidence: which means that although we may find ways to press on and deliver our work and jobs, we don't enjoy the process as we otherwise might/should (which means we're unhappier, and therefore less of the complete person we can otherwise be).


The initial reflections from the Chapter after my 'turn' seem to circle around the importance of finding ways to better validate and assure ourselves that what we're doing is 'good enough'. Because in the absence of praise, or other affirmation from clients (and/or non-existent colleagues if we work freelance), we can quickly fall into self-perpetuating thought cycles that our work isn't good enough because hardly anyone ever tells us otherwise...

There were a number of practices that were shared as to how such 'positive re-enforcements' might be designed, adopted, and introduced:

- recognising that a client re-booking you is a sign of their happiness with your work (even if they don't say so...)

- the importance of defining what it means to be successful on our own terms (rather than trying to achieve the standards of others we may see in our sector or elsewhere)

- regularly celebrating each others' wins with peers (goodness knows, if we don't cheer each other on, no one else is going to!)

- and on those occasions when a project 'fails' or a client appears unfairly critical of our work, the importance of being able to find safe spaces with peers. This is to enable us to reflect on the experience to sense check how far the client may really be being unfairly unjust, and what we can best take from the experience into the future.




All in all, it was an enjoyable experience from my side of the screen, and I'm taking from how most reacted on their camera to different points in the event, that people found at least 1 thing in what I brought as encouragement, support, and reassurance.

And in sharing the book with a body of editors and proofreaders, I also started to think about how I'd written it in a way I'd never done before - I originally intended that the book should only be consumed as a physical artefact that people read with their eyes. But I'm aware that some people are hearing its words spoken to them, instead of reading them, because they're using a Kindle. Which starts to make me wonder how far the ideas and messages of the book are being equally conveyed if they're consumed by people in a different medium to that which I originally intended..?    

Friday, June 14, 2024

the internet seems to keep loving my ideas about business plans!

I've always been open about encouraging people NOT to write business plans - mainly because all too often I meet entrepreneurs who've spent hours and days creating them, not enjoying the process, and crucially not really understanding why they were doing it... (it seems many 'professional' business advisers don't take the time to check that what they're telling you to do is actually the best thing for you to do...https://youtu.be/ZpPYqBlt1Ek).

In my experience, most people don't enjoy the process of writing them, and those that have then never actually ever go back to them (they languish in a drawer or a forgotten folder on their laptop).

And there are various research studies that have been published which also find that in most cases, the difference that having a formally written up business plan has on the success of a business is as good as negligible (i.e. no proven benefit). Although interestingly, these studies also find that those who do write plans usually only do so because someone else (a lecturer at College, or business adviser) told them to... What makes the difference on a businesses' success is that they go through some from of planning process (so using a canvas, or set of prompts to think things through, rather than just rush headlong into it all).

Which means that whenever I'm asked to lead workshops, masterclasses, or other sessions aimed at supporting people to develop their business plan, I always open with the critical question "why are you wasting your time writing a business plan, rather than going out and talking to customers or suppliers?".

And I'm encouraged, that when I originally wrote up these ideas on my blog back in 2010, this piece seems to be my most 'evergreen' post: it's not only one of my most popular ever posts by number of views, but also keeps being found and read by people - 

Of interest is that these 'spikes' in interest usually align with the start of a calendar year - the time people are apparently most likely to be thinking about starting their own business, and so searching for inspiration and support for how they might best achieve that dream.


And what this also suggests to me, is that I'm starting to get more interested in the analytics about my blog that I once decried...

Which means that having already started to consider how analytics from my social media channels can offer benefit in helping me understand how I'm creating benefit (as reported in my social impact report on myself), I'm now also starting to look at how the analytics on my blog over time can also offer further insights into my reach and support to other people that I'm not otherwise aware of...