how better support for carers could instantly see growth in 20% of businesses across the economy

I've written in the past about how unpaid carers are usually invisible and overlooked, and that for those of us who are also self-employed, we're even more so, because we're not even recognised in law (unlike our counterparts who may be in salaried employment, and despite there being an equal likelihood that if you are able to work while also an unpaid carer, you'll be doing it in this way).

I've also shared the statistics about how this lack of support for those of us who are (trying to) trade and maintain caring roles, means that 'UK plc' is at least £5billion a year worse off than it might otherwise be.

But I've recently also started to have conversations with some different local business support bodies', and start-up programme, managers who are beginning to recognise that they perhaps aren't doing anything/enough to consider the design of their offers and encouragements with regards to the circumstances and realities of people with caring responsibilities.

This came to the fore for me recently, as part of an event organised by the Collective Leadership Group, who'd invited me to showcase some of my research and efforts around the realities of being an unpaid carers and an entrepreneur.

As part of this event, Hatch Enterprise shared the findings of a recent study that they'd undertaken into the experiences and barriers people face in relation to the concept and idea of entrepreneurship. One of their question prompts from their surveys in this was about barriers entrepreneurs were experiencing that were hindering and limiting the success of their respective ventures. As well as questions around gender, geography, ethnicity, and disability (which remain depressingly entrenched), their survey also asked about caring responsibilities:

For me, this is an exciting chart, because it highlights and challenges:

1) the extent to which all existing businesses are being constrained, because of a lack of relevant and appropriately designed support available to them by business support providers and caring bodies;

2) that there's near parity in how men and women are affected - caring is usually associated with women, but as I've been seeing over the last few years, there's far more men doing it than might be otherwise expected.

The wider session was also encouraging, as as I shared my notes and ideas based on the research and evidences I'm identifying around this topic, people agreed that there's a lot of 'blindness' to not only how carers are thought about (or not) when programmes and projects to support different groups of people and communities and being designed and run; but also to the very limited and outdated stereotypes about the scope and range of understanding that most people have in relation to what caring roles can look like and involve, and who has them.

 

when leaders are struck by doubt, it's their whole organisation and communities that suffer, not just them..

Locality (the sector body who support and advocate for local community organisations of all types) recently invited me to be part of the line up for their ongoing 'lunch and learn' programme, which sees leaders of all types of community businesses, charities, social enterprise, etc come together to reflect on shared issues.

As a long standing member of this body (I remember when Steve Wyler was promoting it as part of a tour of conferences he was doing several decades ago after it was first formed!), it seemed a good opportunity to share some of my thinking around imposter syndrome - and in turn, have that challenged and expanded through the stories and experiences of leaders of different local communities of all types.

And as in previous instances where sector bodies have invited me to facilitate conversation around the topic of 'imposterism' with their respective constituencies, I wanted to share a summary of my notes so that the learning and insights people offered each other might have opportunity to be of benefit to others who weren't otherwise able to be part of it as it happened.

Having led similar conversations in other sectors, what struck me initially was the overlaps and similarity in how people shared that feeling like an imposter had impacted on them:

- it meant that they hadn't put themselves forward for new opportunities; 

- it had stopped them from speaking out, or challenging others, in the belief that the other person(s) were more expert and qualified than they were;

- it undermined relationships people felt they were able to create and manage with their colleagues, as they felt that their team mates were seeing the person to be a 'fraud' in the same way that they saw themselves;

- some recognised that bouts of anxiety are quicker to surface whenever any crises in personal or professional circumstances arise, or we realise that "maybe we could have done that better, after all..."

What also struck me was that the ways in which people initially shared how they'd approached managing these feelings to date also echoed the practices that people in other sectors use.

Such overlap in how these feelings impact on how people feel they're able to do their jobs, and in how they try and manage them, suggests that we shouldn't only be looking to our immediate peers in our own sectors for encouragement and support - it could be equally valuable from anywhere?

However, there was an additional dimension to this conversation that I was keen to explore with participants - most of the published material on imposter syndrome seems to almost exclusively focussed on the individual experiencing the feelings of doubt. But if a leader (such as the people in this shared conversation) is so afflicted, what does this mean for their wider organisation?

This prompt drew out some observations and ideas which perhaps aren't that surprising when you start to think this through:

- because they doubted their own judgement, people's decision-making abilities were compromised which meant that things sometimes take longer to be agreed or enacted than they might otherwise have needed to. And in turn, this means greater costs are incurred from delays or missed opportunities; 

- as leaders, people look to them to model behaviours and identify 'norms' in that organisation: if feelings of imposterism are limiting that leaders' ability to be decisive, pro-active, speak out, etc, then these behaviours (or rather, lack thereof) can quickly spread to the detriment of the organisation delivering on what it's supposed to be.

The conversation then moved back to revisit the ways in which people had initially shared how they are/have approached managing feelings of doubt to date, and in particular, seeing if there may be factors that are specific to leaders of community organisations that might mean they need a different set of tools and resources.

Two key themes seemed to emerge from this:

1) the inability to feel that as a leader, you are able to receive robust and honest feedback on your performance (i.e. no matter how you ask your colleagues, they'll always say they think you're a great boss, regardless of what they may actually think). And without such validations or encouragements to challenge them, leaders can quickly find themselves in a lonely vacuum where damaging self-perceptions can become quickly entrenched;

2) as leaders, we're looked to by our colleagues for support and encouragement to them. Because of the nature of some of the responsibilities we may hold in our leadership role, we can't easily (if ever) feel able to be fully and completely open and honest with our team about how we may be feeling in turn. We therefore need a space where we can meet with equals in honesty, safety, and openness, to be able to voice these feelings, as part of reconsidering them.

And it's this last point that affirmed why Locality's Lunch and Learn series is so important and needed; and also why I'm glad that I say "yes" to every invitation I receive to speak about my book - because I always use it as an opportunity not to try and flog more copies of it (although all sales are always gratefully received), but rather because it means that a body of people will gain an opportunity to have a shared conversation about something that's currently holding them back, or acting to the detriment of themselves and their wider organisations.

(and if you want to know about the book that prompted Locality to ask me to guest lead this session: https://www.amazon.co.uk/dp/B09V25N8G6) 

an awkward question about how we're making sense of the pandemic...

As some people may know, I was quite active during the national lock-down earlier this year - supporting a range of colleges, businesses, social enterprise support bodies, and others to consider, plan, and then enact their respective responses to the first wave of the pandemic.

And as part of my own practice of 'professional reflection', rather than another 'pithy blog' or twitter snippets about what I'd done and thought about during this time, I thought I'd do something a little more in-depth, and draft a white paper. This paper is still available on-line (just share and confirm your email and it should automatically get sent to you). And I was surprised at not just how many people downloaded it within the first week of it going out but also the sheer variety of roles and sectors they represented.

Many who read it also kindly offered some thoughts as to how the paper had prompted them to think further on their own respective responses and current thinking about the coming 6 months. And in the spirit of trying to openly keep encouraging conversation and discussion, I elected to share the themes of these comments in a Facebook Live.

The Facebook live also served another purpose - to act as an addendum to the white paper: after all, a lot can happen in a few weeks during a pandemic, and more data is coming out all the time about how different communities and ways of working are being affected.

And just as the original white paper has attracted more interest than a dared to hope, the Facebook Live had more people watching the broadcast as it happened than I thought might have , and continues to be shared by others and the watch count keeps going up...! (If you missed it, here's the link to catch it again).

Now don't worry - there is a point to my regurgitating this precis of my new life as a one-man policy think-tank.

And it's this - based on how people engaged with the white paper, and the comments and ongoing interest to my Facebook Live, it seems to suggest that we're not satisfied in seeking answers from within our own usual circles. We're starting to realise the benefit of going 'outside' our own marketplaces, industries, and sectors in seeking perspectives and understandings. And when we do, what we find seems to generally help assure and better inform us about the ways in which we're now making decisions about the future.

So my closing challenge to you, dear reader, is this - who can you talk with, or what can you read, that is outside of your usual daily work or life in offering you a fresh perspective in helping you make your own sense of the ever-changing world we now find ourselves (trying to) live and work in?  

becoming deaf, dumb, and blind, during the lock-down

Nearly all of us are currently subject to a national 'lock-down' during an unprecedented pandemic.

And all of us are responding in different ways to the challenges that this 'new world' we now find ourselves living and working in present.

After the initial panic, patterns seem to be starting to stabilise: we're getting used to having to que for an hour (or longer) to get into the supermarket, and then once we're inside for it to take 2-3 times as long to get around as we used to be able to do our shop in, in order to practice social distancing and limiting contact with fellow shoppers and store staff.

But for many, the revelation that they can now work from home using video conferencing and remote access, and which people seem to already be developing habits around, seems to suggest that many will struggle to want to go back to the drudgery of commuting once we're out of the other side of this (whenever that may be).

But there's something about working from home, and also the wider implications of how as enterprises and business we fumble our way forwards through this, that no-one really wants to seem to talk about:

1) what it your internet connection goes down? I've heard of several people and small businesses who have been essentially excluded from the world completely after routine line installs and upgrades fell foul of 'human error', leaving them deaf, dumb, and blind to the world...

2) and what it your tech dies? My laptop's hard drive failed at the start of this week - and it's unlikely that I'll be able to get it anywhere for repair for months, so in the face of having already had nearly all my earning work cancelled by clients already, and an uncertain wait to find out if I'll be able to access the self-employed income support scheme, I've had to pay out several hundreds of pounds unexpectedly to order to buy a new one, and hope that it can be delivered sometime in the next 2 weeks... (in the meantime, my girlfriend has very kindly offered me the use of hers, from which I'm typing this).

3) Gurus and experts all seem to be extolling the virtues of 'pivoting' our business models - but encouraging us to do so in ways that assume that it's only our current market place or customers that are being disrupted - this is nothing like any of us have lived through before, and nothing that was ever conceived of by the academics and speakers who developed these models and frameworks. So for us businesses and enterprises already facing an immediate uncertain future because of cash shortfalls, our longer term planning is also compromised by the models we're being presented with to reinvent ourselves through having been developed for different times...

4) And finally, what happens after the summer for education bodies?

Universities and Colleges quickly moved to continue to offer teaching and classes using on-line platforms, and replace exams with assignments. But within a few months, these will become the norm for many students, who must surely then begin to wonder why they need to raise the money to live on or near a campus to be able to engage with their further and higher education in the future, when they can access it equally from wherever they find themselves living now?

Like many, I can't see that we're ever going to fully return to living and working as we were at the start of 2020, but I wonder how many waves of shock, panic, and fear this pandemic will successively unleash on us before we can all feel its over - and what these will do in turn to our work, learning, and relationships as societies, communities, and economies.

Hopefully the time that the lockdown offers us to start to carefully think about these things will mean that we don't emerge from the pandemic only to fall into the next global panic... 

why I go quiet on social media in times of pandemic

Unless you've been a contestant in a Big Brother House, everyone in the world is currently united in fear about the Corona-virus and Covid-19.

In the UK we've been seeing swift, sweeping actions and measures announced by the government - but in light of the unprecedented nature of what we're now (hopefully) living through, information about how our businesses, livelihoods, and homes can be protected in light of most trading and employment of all types suddenly ceasing (with no indication of when they may return), is scant.

Scant information in times of panic means that we worry and panic more - that's why we see explosions of fake news, contradictory guidance, confusing stories and such like. And our brave new world of social media that we've all been building over the last decade or so means it's scarily easy for all of us to be posting, re-posting, and sharing others' posts like spam-bots. that only exponentially makes the situation worse for all of us and our mental well-being and health.

Which brings me to the title of this post - some of you reading this will now I'm usually relatively prolific across multiple social media channels on an ongoing basis. But I also try and live in a way that's 'authentic' (modelling behaviours in myself that I think are important for us all) - and that means that rather than accidentally 'fanning the flames of social (media) panic', I'm watching what's being posted and shared more than I'm posting myself; and I'm only posting or re-posting content where I think it will offer immediate, tangible, and direct assurance and benefit to groups with whom I closely identify and work with:

- fellow freelancers and the self-employed (all 5 million of us!)

- people who live in rented homes (equivalent to roughly 13 million households)

- co-operatives, social enterprises, and charities 

- micro and local businesses 

As to when I'll resume 'normal service on social media' (insofar as I have a 'normal service') - I'm currently looking to start to ramp back up my traditional provocations, encouragements, and randomness in line with how we as a society start to feel we're coming to terms with this 'new normal'... 

how the CIC Regulator protects people's trust in social enterprises by not telling anyone anything about the complaints or concerns we make to them...

If the title of this post sounds counter-intuitive, that's because I'm still struggling to reconcile the inspiration for it: a statement by the CIC Regulator in their latest annual report about how they strive to help protect the CIC brand:

"our approach is to neither confirm nor deny whether an investigation is taking place...to protect the integrity of the CIC." (p.12)

and if you follow this through to the CIC Regulator's published guidance on making complaints about CICs, you'll find that if you do raise a concern, you'll find that this opaqueness goes ever further in that they won't "publish or tell the complainant about the outcome." (p4)

This seems to be a little odd at best for a number of reasons:

1) all other regulators are usually transparent about investigations they opened and reached a decision on (unless there are over-riding legal reasons or concerns);

2) a 'back of the envelope' study I did into CIC complaints a while ago found that we, the general public, were increasingly raising concerns about them to the Regulator, year on year - and...

3) ...as most complaints received by the Regulator relate to a CICs governance, then why not share some of the details of these with us all, so we can better structure and manage CICs to avoid common pitfalls and mistakes in better protecting the shared brand and respective integrity of the wider CIC community..?

Worryingly, the CIC Regulator also reveals in this latest annual report, that for the first time since CICs were introduced (14 years ago) they've actually acted on a complaint to investigate the affairs of a CIC. (Although they don't disclose any details of this, so we can't learn from other's mistakes in strengthening our own respective understandings and practices).

There's a relationship between trustworthiness and transparency, and if the CIC Regulator isn't being transparent about how they're handling the concerns people are raising about individual CICs, then there's a limit to how far we'll not only be able to feel we can trust them to protect the reputation of the social enterprises they're responsible for, but also how much faith individual CICs will have in them to act with any integrity themselves as their regulator.

All of this isn't meant as another CIC-bashing post (goodness knows, I seem to make enough of those already!), but part of my questioning aloud about some of the wider practices in the social enterprise sector that more of us should surely be aware of and asking about, if we're to make sure that as a movement, we're as credible and impact-ful as we have the potential to be.

But, all in all, I'm reminded of a post I made about the CIC Regulator a few years back, wondering aloud why it was that they were giving away so many free branded air fresheners...

what I did in 2018 that got me noticed (in trouble?) the most...

It's that time of the year when a lot of people are starting to share their retrospectives of the last 12 months - greatest hits type profiles of their biggest 'wins', most exciting adventure, and such like.

And it struck me that although I'm now entering my 14th year of being self-employed, I've never actually done one on myself. So, in the spirit of the season, and in keeping with the adage of "try everything once apart from morriss dancing* and incest", here goes:

As this is my first one, I thought I'd try and start with something relatively straightforward and simple - what did I write/post about over the year that caught people's interest and imagination the most?

As some may know, I don't place much stock in social media analytics, so don't have fancy dashboards that track my activity across all my social media channels (and there's rather a lot of it!). So what I've done in the 'keep in simple and quick/easy to start' philosophy is to use the dashboards that are built into my blog site, and on twitter, to try and spot which post on each got the most impressions (people coming across it and reading it), as this seems to me to be the 'right' count for the sake of consistency and continuity? 

But enough already, you cry! What's the result - what did I post about this year that got the most people talking, thinking, and otherwise pausing for a brief moment because it chimed with what they're thinking about or trying to work on more (cue drum roll...):

On my blog - it was my post reflecting on my latest social impact report on myself, and how I'm now aligning it to the UN's Global Development Goals:

https://thirdsectorexpert.blogspot.com/2018/05/how-social-impact-reports-sometimes.html

On twitter - it was celebrating my being named as the most innovative in the UK in developing new csr models: 

https://twitter.com/AdrianAshton2/status/1032656981620867078/photo/1 

At first glance, this might seem a bit narcissistic (something it's been suggested I am in the past by Liam Black), but I'd like to think there's something more encouraging to be taken from this - because to me, what ties both of these posts together is something about being a responsible business: not just in a 'tick box', "we'll help raise some money for a local charity" kind of way, but something deeper about how people are wanting businesses to keep stepping up to the mark and do the right thing by everyone (not just their owners).

This idea also fits with recent national surveys highlighting that public trust in businesses is at an all-time high, while it's at an all-time low in charities, and I'd rather not go into how people are feeling about the government...

So, 2018 - the year that businesses not only heard the rallying call to be the leaders and supporters of society and local communities that we the people are needing, but have also started to try and figure out how they best answer it..?

* sadly I recently came across a photo my mum took of me as a young child dressed in morris dancing attire, but I'm determined to never do a 'luke skywalker'...

Why I just did an 8-hour round trip to London by train for a 50 minute chat

I’m on my way back from London where I’ve just spent 50 minutes chatting with a medium sized charity about what I might be able to offer them if they took me on as a ‘critical friend’ to their senior management team. And I know that for most of the conversation, the charity was principally trying to figure out what a ‘critical friend’ might look like and do, rather than hearing how great I might be for them in that role… (they’ve been asked to recruit one by a one of their funders, but not had any guidance and not had any prior experience of what one is!).

I get the strong impression from some passing references made by the charity’s executive team during the chat that I’ve a relatively low chance of success in getting this work; the contract value means that I won’t really make any money on the work if I’m awarded it; and it’s quite a travel distance from my usual patch around the North West, Pennines, and Yorkshire -  so why did I even consider spending time on drafting the initial proposal and then committing to the cost and time of such apparently excessive travel?

1. They approached me direct. This wasn’t an open or advertised call for consultants to bid, but rather they did some pre-selection and research against the sorts of backgrounds that they knew they wanted their new ‘critical friend’ to have. It only seemed polite to reciprocate (and it was very flattering…)
2. The role of ‘critical friend’ to charities and other organisations is one that’s only just starting to be explored and introduced here in the UK, so it was a clear opportunity to be in the inside of this emergent trend and model to keep myself best informed, and also share some of my own experiences and insights (including likening the ‘critical friend’ to that of the historic ‘court jester’) that I’d otherwise struggle to do in not being a published academic or writer of books…
3. It was an opportunity to reflect on my experiences and skills within a different context and framework to that I usually find myself in – a valuable CPD opportunity in keeping myself ‘fresh’ and trying to avoid becoming ‘professionally complacent’
4. I had the time and resource to follow up their invitation: one of the things I think has meant that I’ve been able to develop and keep a successful and profitable freelance consultancy practice going for 13 years is having an inquisitive nature – if someone shows me a door that’s ajar and says they think it might be interesting for me to have a peek inside, I’ll always try to…

So – a mixture of good manners, the opportunity for business and professional development, and personal values, meant that I’ve just done something that I suspect most of my counterparts would have passed on without a second thought. Perhaps another reason why I’m labelled as being ‘not your typical consultant’ in the worlds of facebook and Instagram?

another example of how the private sector continues to stay ahead of the curve (and also ahead of charities and social enterprises...)

A lot of work I do is in support of the wider church of co-ops, social enterprises, charities, and public sector mutuals - but from time to time, I do also with privately owned ('traditional') businesses;

And something that continues to strike me is just how often the social/third sector presents itself as a paragon of virtue and practice in comparison with private business, when in my experience, private businesses are actually doing a better job of being transparent, creating impact, and living the values that social ventures espouse, but seem to struggle to actually do...

Case in point - Mcdonalds, Puma, and City-based pension fund managers to name but a few.

And the latest in this list is the Greater Manchester Chamber of Commerce.

The Chamber of Commerce has recently published the findings of its regular evaluation of its Board. which reflects on how capable its members are in discharging their role, and how well its performs. How many charities or other social sector bodies do you know of who are so transparent in how competent their Board are?

debt, decommissioning, and death - the dark side of social entrepreneurship...

As a sector, social enterprise always seems to be talking about upbeat and positive stories - you never really hear about chief execs running off with pension funds, administrators foreclosing the business causing the loss of hundreds of jobs, or things like the government having to bail them out...

And I've an idea that that's because as a sector, there's a lot of political agenda being acted out, and that's led to a sense that we can't talk about failure or difficulty - because that would go against the narrative that the sector is trying to present to the wider world.

But that's surely a dangerous thing? If we're not open about the 'tough stuff" that goes on - the failures, the losses, the pain, then how can we hope to develop a generation of social entrepreneurs who are truly realistic about the marketplaces that they're leading their ventures into, and what may be asked of them personally if they're to be able to make a success of it all?

There are signs of hope though - the rise of "FuckUp nights", a model of support to help entrepreneurs recover from failure, that we've imported from our American cousins. And I was also greatly encouraged from recently being able to participate in part of a 12 month national programme of support for social entrepreneurs: all the ventures being supported through the programme meet together once a month and the first thing they do is share what they've been struggling with - not as a ploy to gain faux sympathies, but as a powerful model to build supportive relationships through showing vulnerability, and allowing opportunities for their peers to reciprocate by sharing in turn when they've faced similar and how they tried to deal with it.

And the struggles people share aren't what you might expect based on the messages and stories usually coming out of the sector - it's a hard shock to some to hear about:

• how fellow entrepreneurs have found themselves taking on debt that they now can't repay; 
• how despite the push for us all to pursue public sector contracts, those services we win and deliver are being increasingly decommissioned, leaving ventures with a business model that no longer works and no obvious way to continue the support they've been able to offer; 
• and the loneliness of being an entrepreneur when a close family member dies - working the grief and pain that's felt, while at the same time trying to also keep a fledgling venture running and support its staff and clients...

Social enterprise, like any other form of business, is tough. And we're surely only setting up future social entrepreneurs to fail if we don't encourage each other to be more open and honest about how tough it can really be sometimes?

The challenge of staying responsible when your enterprise has been hit by a ‘business disaster’

Despite what some people may protest, it’s actually quite easy to be a ‘responsible business’ – thinking about options for energy use, how to respond to the ongoing requests for sponsorship for local charities, and such like…

But what happens when things get tough – what happens when your business gets hit by an ‘official disaster’ such as the flooding that swept through a lot of the country over the Christmas of 2015? There isn’t the time, money, (or patience!) to do the ‘nice stuff’; the focus surely has to be on getting business premises rebuilt, stock replaced, bank managers pleaded with for extensions to loan repayments, and such like? And what if as the owner of the business you’ve been doubly hit because your home flooded too?

And yet, it’s such crises that can actually help us be even more ‘responsible’ as businesses in how we manage our recovery. And that’s because like thousands of others, I too was hit by the floods at the end of last year[1] – with my family and business having to move out while restoration works made repairs to our home and office, and I drew national interest in how I responded as a business.

Some of you may recall the huge expressions of support that the wider country made through donations to the flood recovery funds that were quickly set up – but along with the business recovery grants that local authorities started to offer businesses, none of these could be applied to if you were self-employed or home-based. The prospect for recovering the livelihoods for both I and many of my fellow freelancers and micro businesses seemed very bleak…

But what can an individual business do in the face of such need and economic devastation[2] (especially when they’re also trying to make their own home habitable again so they and their family can ‘go home’)? The answer is surprising a lot: the following list briefly outlines what I did, and it’s offered not as self-congratulation, but rather as encouragement and inspiration for others to realise the impact we can all make if we try and be ‘responsible’ as businesses at all times:

• I set up a facebook group[3] for people like me who weren’t eligible for any of the business support grants. It was meant as a peer support network and saw lots of tips and suggestions of advice being shared around temporary cheap or free workspaces, and such like. But excitingly it was also picked up on by the local authority and others who used its existence and membership to allow them to successfully argue a change the eligibility criteria for the business support grants.
• I contacted national enterprise support networks I’m part of to ask if they may know of anything we could apply to: one made an immediate cash offer which was used to enable a number of local enterprises to gain IT and office supplies[4] to enable them to continue working from temporary locations.
• And I shared updates on support like mad across twitter and facebook groups to make sure that fellow local businesses didn’t miss out on opportunities for further support as it was announced and identified.

The above may not seem like much, but it was a lot more than many other local businesses were able to do owing to the respective impact of the floods on their businesses and homes (and thanks to the joys of social media I was able to largely do it all at the end of each day after I’d delivered client contracts and dealt with my own immediate issues).

And I wasn’t the only one thinking like this – there was also the world’s first collective crowdfunding campaign[5], and others are re-staged the Christmas[6] we lost for the benefit of local retailers who’ve suffered loss of takings over what should have been one of their busiest periods.

Being responsible isn’t just about ‘buying the right things’ or treating your people right. It’s also about stepping up to do what you can for the wider local business community when we’re struck by something that affects us all[7]. But it doesn’t have to take a widespread ‘business disaster’ to motivate us to do this – we should surely be looking out for opportunities to help out our neighbouring businesses all the time anyway? 

---

[1] http://thirdsectorexpert.blogspot.co.uk/2016/01/on-being-washed-out-by-floods-and.html

[2] http://ucvr.org.uk/category/flood-recovery/

[3] http://todmordenbusiness.net/new-facebook-group-hidden-home-based-self-employed-businesses-hit-floods/

[4] http://www.todmordennews.co.uk/news/local/practical-support-from-a-peer-solution-1-7773401

[5] http://www.todmordennews.co.uk/news/local/calderdale-rising-smashes-150k-target-1-7723289

[6] http://www.visitcalderdale.com/alternative-hebden-bridge-christmas-1704

[7] http://thirdsectorexpert.blogspot.co.uk/2016/02/just-because-you-didnt-get-wet-doesnt.html

Why I'm publishing my tax return (despite not being a politician or big tech firm...)

There’s been a lot of apparent media interest around how much tax big firms pay, and then, in the wake of the ‘Panama Papers’, how much tax our politicians pay. And I don’t think it’s because as a nation we’re obsessed with accounts and tax schedules, but rather, we want to be assured that we feel we can that the people and firms we’re reliant upon are acting responsibly.

Now, I’ve always been open that I’m very happy to pay tax for all sorts of reasons (and most small business also recognise the importance that our tax makes to supporting local communities and public services), and over the last 3 years have increasing started to wonder aloud if I should be more open and transparent in my own tax affairs as part of my annual social impact report on myself.

Since then, I’ve also ‘taken the pledge’ with Fairtax to always act with integrity and honesty in my tax affairs. 

So in light of all of this have decided to tell the world how much tax I pay as part of my impact reporting framework!

Now, some of you may be slightly disappointed when you read the report to see that rather than cite a cash amount, I have instead presented it as a percentage of my turnover. This is because after thinking it through and chatting with others for a few months, I felt this was a better way to be able to benchmark myself against others, and also offer a more consistent measure over time which wouldn’t appear to fluctuate wildly subject to how well I’m able to secure fee-earning work over the year.

But what do people think? Is it a good thing that I’m now sharing my tax affairs with you all; is how I’m measuring/reporting it the right way; does anyone really care? (other than me)…

why spin the bottle beats psychometrics in getting Boards to perform better

I often find myself working with the Boards of various social enterprises, charities, and other types of businesses as part of wider packages of support - my time with them is usually spent helping them reflect on how well they're collectively performing in supporting their respective ventures to further pursue their mission, and that can take all sorts of forms...

Case in point: I recently completed several months of working with the Board of an up and coming social enterprise as part of supporting the venture explore and pursue social investment - any venture seeking investment will find it's Board coming under scrutiny sooner or later as part of the due diligence process of any financing body, so I was concerned to make sure that it was fully 'fit for purpose': not just for now, but also for future scenarios it may face.

I agreed with them how we'd approach this and over the space of 4 months developed codes of governance, terms of reference, formalised a range of procedures and practices, and also did some psychometrics (group and individual) with them to help Directors reflect on their individual role and how well they supported each other's performance. And at the end of this process, the only outstanding decision to be taken was who should take on the role of the Board's Chair. 

And that's when everyone suddenly found they needed to check their phones, shoelaces, and bottoms of mugs... formal and professional governance development practices and psychometrics could only take them so far, so I resolved to break this sudden impasse by taking a relatively unconventional process which everyone was surprisingly excited about and wholeheartedly agreed to abide by the outcome of: spin the bottle! (they don't call me #notyourtypicalconsultant for nothing!).

Moral of the story?

It's your venture, not your consultants - if you don't like the approaches being used and suggested, use your own, however 'unprofessional' they may appear as it'll mean you can continue to enjoy working on what you're creating rather than having to compromise yourself into fitting into someone else's expectations of you.

"we're going to sack our accountant and swear more..."

I had the pleasure this afternoon of spending time with the soon-to-be-graduating cohort of the School for Social Entrepreneurs North West's #scaleup programme - over the last year, this group of social entrepreneurs and social enterprise leaders have been exploring how they might best grow their respective ventures to create even more transformative impact in their local communities.

I'd structured my session with them to be largely open so as to offer anything that they might still need to learn with regards to specific pieces of information, contacts, and suggesting approaches to issues that they might not have considered before (including encouraging them all to watch Yes, Minister!). But principally I wanted to help them to formally reflect with each other on what they'd got out of being part of #scaleup, and what they'd be taking from it as they entered the next stages of their respective journeys, both personally and as an enterprise.

Many took the time to personally thank me as they left the session (always a good sign!), but what I felt was most useful from the session from my perspective was asking them all to share what one thing they'd now learnt that they didn't know when they woke up this morning, or one thing that they'd now do as a result of the day. This helps me understand the impact I've had, and while some of their responses were encouraging, I can't help wondering if I may have (accidentally) gone too far with some of them...

• we're going to find a social investor
• we're going to apply to Power to Change
• I'm going to start claiming more allowable expenses from HMRC (specially in relation to mileage rates for bicycles)
• we're going to change our accountant
• we're going to apply for Social Enterprise Investment Scheme tax relief
• we're going to apply for membership of Locality
• we're going to make changes to our financial management
• I'm going to eat more salad
• I'm going to go 'back to basics'
• I'm going to swear more

What social entrepreneurs personally gained from being part of the programme

How social enterprises have benefitted from being part of the programme

are freelancers modern-day prophets?

over the last few years there's been increasing interest and excitement about the rise in the number of freelancers and the attractiveness of this way of working, but I'm wondering if there's a role that if freelancers accepted and adopted, might see them make a truly transformational impact upon our economy and society;

as a freelancer myself, I've spent a lot of time thinking about the implications that this has with regards to earnings, my family, etc, but I've also explored it within the context of leadership - inspiring and influencing others on both individual and corporate levels. And through this reflection have realised that freelancers have a considerable amount of political freedom to speak out and challenge accepted norms and the things that government and other businesses do in ways that non-freelancer's can't;

you see it's all to do with employment legislation - if I'm your employee then everything I do and say is a reflection of your company by default. That means that regardless of how I may feel about the way a company has behaved or a specific government policy or legislation, I can't easily speak out about, or challenge, it without risking embarrassing my employer and so finding myself in breach of the trust with them them underpins my contract of employment;

freelancers have no such 'limiters' - we're much more free and able to publicly decry or challenge the behaviour of institutions and the State than others: much in the way that the prophets of the Old Testament scriptures did. Read through the stories of their lives again, and you'll see that they were willing to not only speak out against injustice and wrong-doing by the powers that be/were, but also to do it when it made them unpopular or placed them at risk of sanction and prosecution from the authorities of the day because no-one else was willing or able to stand up say something wasn't fair or right;

and in my own experience as a freelancer there are times I've taken on this role: publicly speaking out against the CIC legislation at a time when everyone else would only say how great it was. This led to my receiving some unwelcome interest and attention from some quarters, but hushed whispers of encouragement from people who were employed in the same organisations who were publicly praising it, and subsequently led to the legislation being changed!

Which brings me back to my idea about freelancers and prophets - in not having contracts of employment we're incredibly liberated to speak out against injustices and bad management by the powers that be, and in doing so can start to bring about a fairer society and economy for all. But dare we risk doing so?

on being a (sector) fan boy!

As a freelance consultant who’s had his share of (mis)adventures, academically not shined when I was supposed to (but since made up for it), been embroiled in a few controversies over the years, and not really had anything resembling a traditional career path, I’m not afraid to admit that I do sometimes doubt if I’m really as good as everyone says I am.

And that sense of self-doubt is probably quite useful in stopping me getting complacent (or heaven forbid, even arrogant!), but it does lead me to have some unusual reactions from time to time... specifically when some of the sector leaders and ‘heavyweights’ make a direct beeline for me to find out what I know or think about various issues, and I’ve realised it’s the same feeling I had as a kid when I met Darth Vader after winning a competition in the local paper: I’m a fan boy!

 

So, should I take the next step as a true fan-boy and share an initial roll-call/apology to some of those sector leaders who’ve approached me over the last year and I’ve found myself blustering my way through initial conversations with them out of nerves/disbelief that they’d want to talk with me (but who’ve none the less had the good grace not to allow it to get in the way of our having what I hope were useful conversations)?

Comments, emails, tweets, please to see if you’d like to know whose made me go (professionally) weak at the knees this year...!

(and that also goes for you 'sector heavyweights too' - you hopefully know who you are, and I know at lease one of you reads this blog... ;-)

the real reason libraries are struggling...

Some of you will know that I've a long-term interest (love) in libraries - especially with regard to the support that they can offer local communities in light of increasing cuts to others public services. I also curate a twitter list at https://twitter.com/AdrianAshton2/lists/libraries

Contributors to that list often cite various reasons as to the decline and difficulties our public libraries currently face, but I'm coming to the idea that actually the biggest problem for our libraries isn't changing demographics, the rise of the internet, etc but something far more mundane - council bureaucracy! 

I was recently invited to have my picture taken by my local newspaper in Todmorden library as part of a feature on the support that's available to start-up businesses in the local area. However, despite speaking with the library staff and making 2 phone calls to heads of departments, we could only gain a provisional permission to have picture taken of me (a library-card carrying member) looking at some of their books on business start-up (to encourage more people to check them out and use the library), in a public building!, and that final permission would only be given once they'd seen the pictures that the press photographer had taken...

With this clear lack of leadership, is it any wonder that libraries are struggling to remain engaged with the changing faces of their local communities? 

Maybe this is why many feel that the future of public libraries lies in their being managed by the communities they serve, and moving out of local authority ownership and control (after all, that's how public libraries originally started!)


-------------------
updated - well, it looks like we finally got full permission after all! the pictures now on-line in glorious technicolour - http://bit.ly/KfrKN3

why are private businesses supporting and promoting models of enterprise that are completely opposite to their own?

there’s a lot of talk and examples recently of how big business is starting to explore ways in which it can support and encourage the next generation of social enterprise and social entrepreneurs – either through direct sponsorship, or, as in the case of Coca Cola, using under-utilised capacity within its supply and delivery chains to reach those people that others just can’t reach...

and that’s great – right? Governments and NGOs don’t have the resources alone to address the needs of our world, so it’s great to see resources and cash being mobilised out of private hands into the public good.

but... I'm struck by a historical parallel and a philosophical question in all of this. What’s in it for them, and why are they promoting models of business (social enterprise) that are at odds with their own ownership and profit distribution structures?

Go back a little while in history and we see the British Empire setting up co-ops in all the countries it ‘managed’, telling everyone that these were the way to go in terms of economic prosperity for all, sustained wealth, etc, etc – but why then did the British Empire not do more in Britain to promote and support co-ops for its own citizens?

Tellingly, although credited with succeeding in shifting cultural attitudes to the co-op enterprise model, these ‘Empire co-ops’ have largely struggled to realise their potential. And its only now, several generations on, that bodies like the Co-operative College are having the opportunity to be able to revisit these nations and seek to fan the flame of what remains of the co-op legacy...

Without a clearer lead from national and international social enterprise bodies, I'm concerned that we’ll see big private corporate firms start to rush in, create loads of social enterprises that will ultimately collapse (or be stifled in what they could really achieve) – so perhaps the most pressing question is for those private firms like Coca Cola: why are you promoting models of enterprise that are opposite to your own? If you really think that they’re so great, why aren't you changing the way you’re structured as well?