playing statues

As a freelancer, I've evolved my business model in some unusual ways over the years, and one of these practices is seeking feedback from clients, collaborators, (and other people beginning with the letter 'C') - but not perhaps in the way that's traditionally done...

This means that rather than ask people to tick some boxes on a survey form, or rank me on scales, I ask a simple question.

For previous versions of this question, scroll back through previous blog posts, but this year, I'm wondering - "If there was to be a statue made of me, what would you expect to see me holding in my hand?"

Happy to take answers and suggestions by your posting replies to this blog, messaging me direct, or through any of the social media channels you can find me on.

I'll be collating all the responses at the start of August, and will share then what the accessories are that I'll be posing with for my for my future casting...

facilitating with watermelons and carrots as an imposter

I was recently invited to share and facilitate discussions with a forum of global facilitators about how imposter syndrome impacts them personally, their professional practices, and the implications that this has for their clients in turn.

This was as part of the ongoing Facilitation Lab series, so it felt very much like being a visiting scientist who'd been asked to share exciting new experiments, and play with test tubes and bunsen burners! (safety goggles at the ready...)

 

Somehow, I found that within the 90 minutes scheduled, I only talked about my book about imposter syndrome (the reason I'd been invited to lead the session) for about 60 seconds - but the wider conversations I encouraged people to share together seemed to offered them far more value, than listening to me lecture them about my book would have done; (at least, that's how it seemed from my side of the screen).

Most admitted to being afflicted by imposter syndrome at times as facilitators (and interestingly, this didn't seem to be something which reduced with how long they'd been doing it for). In turn, this led to people sharing impacts that ranged from not seeking work they saw advertised; not being able to charge what they know they should for their services; and experiencing disrupted health - but that's perhaps not that untypical across most professional practices?

However, the ways in which people then shared with each other how they seek to mitigate or manage these impacts and feelings revealed some very unexpected practices:

- promising oneself a massive chocolate bar once they've got through the session with the client, to help them retain their resolve;

- practicing self-awareness about personal biases and prejudices;

- spontaneous prayer;

- accepting that despite best plans and efforts, there will always be at least one thing will go wrong;

- and realising that as a facilitator, we're always going to be the 'odd one out' in any group: we stand apart from everyone else in not being part of, or sharing, the norms and cultures they've already formed as a working team. And that in itself would usually be basis enough to make us feel that we're an imposter in being the 'outsider' - but as a facilitator that's what we're supposed to be!

And it's also the closing reflections that people shared with each other on how the whole lab session felt to them: summing up how the conversations, stories shared, and practices that will now be being introduced into their respective professional practices. As we went around the zoom boxes, people shared how they'd felt the time for them had been like roast beef / watermelon / lentil loaf / carrots / a continental breakfast / spaghetti...   

(and if you want to know about the book that prompted FacLab to ask me to guest lead this session: https://www.amazon.co.uk/dp/B09V25N8G6) 

how the tax system unfairly disadvantages smaller businesses (like mine)

As a non-VAT registered business (like half of all the other business registered in the UK), I can't reclaim the tax I'm charged by my suppliers on my running costs (utilities, marketing, insurances, equipment, etc).

This means my overheads and running costs are up to 20% higher than they might be otherwise if I were - and puts me at an unfair financial disadvantage against other firms who are VAT-registered (because they don't have to cover costs in the same way I do, in their being up to 20% lower...).

So, I hear you reasonably ask, why don't I simply register for VAT and stop griping about this?

The answer, I'm afraid, is that if I did I would likely price myself out of being able to win a lot of the work I currently do with smaller charities, community businesses, social enterprises, and the like: once VAT registered I would be legally required to pay the government up to 20% of all the fees I received from clients and customers (before costs) - so to avoid bankrupting myself, this means I'd need to add this additional amount to the invoices I generate. And as most of these groups in turn aren't VAT registered themselves, this means that they suddenly wouldn't be able to afford me: my price would be going up 20% overnight - but I wouldn't be benefitting from any of that additional fee, in having to pass it straight back to the government...

And is that fair? Well, at the time of this blog, there's increasing outcry about the rising cost of petrol and diesel - but as part of this, no-one seems to be pointing out that at least half of what we pay for this commodity is actually tax imposed by the government....

 

Tax is an emotive issue - many people seem to want to avoid paying as much of it as they can, and there are whole industries that exist to this end (for example, did you know that contracts awarded by the government in recent years have been to companies who've knowingly evaded paying nearly £20BILLION that should have been due in taxes?)

Some people feel that they're justified in this stance because they don't trust how the government uses the monies we pay in tax. And whilst I do have sympathy with this, governments change over time. My own position is that I want to try and be as consistent and honest with myself as I can, and so in tax, as with so many other things, I seem to go against 'accepted wisdom', in that I'm always making conscious decisions to increase my tax liability wherever I can... 

https://thirdsectorexpert.blogspot.com/2015/11/bonkers-why-im-staying-as-sole-trader.html

So whilst this post may have started off as a whine about VAT, now you're reaching its conclusion you'll hopefully realise that it's actually about trying to encourage us to have a wider and more grown up debate about tax than we might usually...

I changed my mind about kindle-ing my book

Earlier this year, I published my first book - on the topic of why everything we think we know about imposter syndrome is (probably) wrong, after I started to look at the research and evidence associated with this issue.

And at the time, I decided to invoke authors prerogative, and only make it available as a physical book - and as part of my sharing the why and how I'd come to accidentally write this book and put it out into the world, I also shared my reasons for this choice.

However, as some may recall, I've shared in previous blog posts how I'm always open to 'being proved wrong' - and this foray into the world of being a published author is no different.

Since the book went 'live', I've had a couple of people ask about an eBook/Kindle version - and I've always politely referred them to the blog post giving the reasons why it was only available in physical form.

But then someone challenged me on this with actual evidence and arguments. And given this is my first time in book publishing land, and I'm largely feeling my way as I go along, they were things which I'd honestly not considered in my original thinking (accessibility issues, import taxes between countries, potential for climate impact, and more opportunity for spontaneity).

So, I've 'relented' and made a copy of the book available as a kindle eBook. 

The reason it's the same price as the physical copy remains true to my original thinking about what to price it at, and I've also allowed for it to be shared between people in the same way you can if you buy a physical copy.

So, if there's moral to this story, it's probably that you should always reach out to authors if they've not done something that you might have preferred/like them to; and that Suzanne Whitby is really good at challenging your thinking (it was her arguments that finally 'tipped me' over to the eBook side...) 

http://thirdsectorexpert.blogspot.com/2022/03/i-did-book-thing.html

https://thirdsectorexpert.blogspot.com/2011/11/its-great-to-be-proved-wrong-really.html 

https://www.amazon.co.uk/dp/B09V25N8G6

maybe I am ok with being a 'guru' after all...

10 years ago, I publicly posted in a deliberate attempt to distance and separate myself from the title of 'guru' that others were (and still are) referring to me in association with, for my work with enterprises, charities, businesses, sector bodies, and educational institutions of all types - https://thirdsectorexpert.blogspot.com/2012/07/on-being-guru.html

However, a recent conversation prompted my revisiting my understanding and definitions of the word "guru", and I've now come to associate this title with a person who's a popular expert / influential teacher. And on this basis, I now feel comfortable to 'don the mantle' of being a guru: 

• I'm happy to be known as an expert and teacher (after all, those are the bases on which I 'sell myself', and people extol my virtues through posts on social media and recommendations left on my LinkedIn profile);
• similarly, based on comments people make about me, and the followings I seem to have amassed across different social media channels, I would seem to have garnered a degree of popularity (although I never meant to!);
• and I also know my work has changed policy, legislation, created jobs for others; so I can say with confidence that I've had influence.

So - I'm now ok if you want to call me a guru, but my next question to figure out, is what am I a guru of...?

"I couldn't tell who was in the room, and who was on zoom.."

Last weekend, I was part of supporting a hybrid conference - which was about how we 'do' hybrid (hope that's not too meta of a concept to open a blog post with?)

As a facilitator who's part of the IAF England & Wales team, earlier this year we were considering how to re-assert ourselves as a body of practitioners, and also re-spark our community of facilitators, after being without our customary annual conference for the last 2 years (Covid, and all that). 

Someone (possibly me) suggested that we do it as a hybrid event - giving us the chance to share, try out, and learn from others how we do events where people are both 'roomies' and 'zoomies'. 

And while there's lots of other posts people are making about their experiences of it across social media, expressing how having it as hybrid was far more enjoyable and engaging than many were fearful it would be otherwise, I wanted to pause to reflect on my experience of leading a session about how we do networking in hybrid ways.

Given that we all know (in theory) how to do networking in person, and we've started to feel our way with it on-line in breakout rooms, etc over the last 2 years of pandemic, I wanted to try out the notion of doing it 'hybrid' - where the people networking together are both on-line and in a room at the same time.

I also wanted to explore some of what each side felt like they were missing out on, in not being in the others' physical/virtual space. 

So, as part of the session, I posed a flipped question to both groups - what did zoomies feel they were missing out on, by not being in the room; and what did the roomies feel they were missing out on by not being a zoomie.

Interesting, there were lots of frustrations and FOMOs expressed on both sides, but in 'headline':

- if you're on-line in a hybrid event, you miss the spontaneity and potential for physical contact with other human beings;

- if you're in the room at a hybrid event, you can feel more vulnerable and at risk from not having access to your usual home comforts, and having less recourse to being able to 'get out' if you feel they need to.

  

So - some good learning that highlights that not everyone is keen to rush back to doing everything in person (or if we are, we need some careful considerations). 

And there was also lots of other great learning throughout the conference about the realities and practicalities of both managing, and being part of, hybrid events.

(SPOILER: despite our not spending any money on tech, and the venue not being set up for hybrid, we managed to lash-up makeshift roving cameras and mics in ways that impressed everyone both on and off line, showing that it doesn't have to be that technically difficult).

But for me, the key message from my session wasn't about how to run hybrid networking in a tech way, but in how I approached it as a facilitator in recognising that there were 2 groups of people with different different starting/engagement points.

Encouragingly, how I planned the session and facilitated the networking seemed to work really well for people, with comments being made afterwards such as:

- "this experience has made me more confident about doing things in a hybrid way"

- "when we were doing the networking, I hadn't realised who was in the room/on zoom until afterwards!"

So for anyone who's either planning, or thinking about being part of, a hybrid event - my takeaway would be this: as important as it is to get the tech doing the things you need/want it to, it's just as important to also think and plan how you're going to structure the sessions and activities within it to help everyone feel part of it, regardless of how they're joining it.

why, as a freelancer I'm paying to offset my carbon footprint

My recently published impact report on myself introduced something new for the first time in the 16 years I've been doing it - commitments and targets to revisit and report against in next years (which will be due sometime in April 2023: watch out for the #AAimpact23 tag!).

Around this time I've also been leading a bootcamp for businesses who were wanting to do more around their environmental impact. And whilst they all started that journey thinking it would be the carbon footprint of their products, they all started to realise that in some instances the way that they ran their businesses was having a biggest cost to the environment than what they were selling to their customers.

And these two things came together around one of the KPIs in my impact reporting framework (which has also been one of the first measures I started using all those years ago...) - trying to consider my impact on the natural environment by tracking how far I've been able to avoid needing to make journeys 'in physical person', and so avoiding adding pollution from not needing to burn the fossil fuels that go into the petrol tank of a car, and the diesel for a train.

I've reflected on one of the unexpected outcomes of this practices and indicator in a previous blog - but I've caught myself increasingly asking 'so what?', against this measure: what's the point of measuring something if we don't do anything with the number it gives us (other than stroking our ego and vanity)?

So to this end, I've decided to use this metric to help me calculate the carbon footprint I'm creating when I can't avoid having to make physical travel to a client to deliver workshops, facilitate meetings, and such like. And with that tonnage figure, I'm then going to offset the carbon I've created by purchasing 'carbon credits' that can be used to invest in different projects and initiatives to try and 'rebalance the scales'.

But even now - so what? I'm a sole trader, and it's unlikely that the carbon footprint I generate from business travel will amount to anything remotely approaching significance in the context of other business'; and by association, what I'll pay to rebalance it will seem paltry in a global scale. So why should I bother? It'll only cost me more as a business, and won't have any meaningful impact on the environment.

The point, dear reader, is this - if we don't each take a stand and start to model the behaviours that we want to try and encourage and challenge others over in seeing a better world come about, then what credibility do we have to bemoan the state of the world? If we don't 'walk the talk', why should anyone else? And ultimately, if we resign ourselves to the mindset of "I'm too small to make any meaningful difference", just remember what's possible when 1 person stands up - it can inspire others to do the same, and so sooner or later, change happens. 

So in hopes of encouraging and challenging others in this endeavour, I'm going to start adding a rider to my client invoices and proposals: "any physical travel involved in the delivery of this work has been carbon offset at my cost as part of my commitment to helping to sustain our world for ourselves and future generations."